Contact
Find the right door.
Seven mailboxes, each read by the people who can actually act on it. Pick the one that matches and you skip a forwarding chain.
Using the app
A question about your account?
Support is the fastest route for anything inside HAVYT, a workout that will not finish, a plan that looks wrong, or an AI-credit purchase you need help with. It reaches the same team, with your account already attached.
Open supportYou can also write from inside the app, under Profile → Help.
Direct lines
Everything else
These go straight to the people responsible. Use them when your question is not about using the app day to day.
Billing
Payments, invoices and anything that moves money.
Refunds, a charge you do not recognise, changing or cancelling a plan, VAT receipts.
Worth includingThe email on the account and the date of the charge.
billing@havyt.appPrivacy
Your data, and your rights over it.
A copy of what we hold, corrections, deletion, or withdrawing consent.
Worth includingThe email on the account, so we can confirm it is really yours.
privacy@havyt.appLegal
Terms, contracts and formal notices.
Questions about the Terms of Service, partnership paperwork, IP or takedown notices.
legal@havyt.appSecurity
Vulnerabilities and anything that looks like a break-in.
A bug you can exploit, an account you think is compromised, a suspicious email claiming to be us.
Worth includingSteps to reproduce. We will not pursue anyone who reports in good faith.
security@havyt.appCareers
Working with us.
Questions about a role, or following up on an application you already sent.
Worth includingYour reference number if you have applied, it starts with CAR.
careers@havyt.appPress
Media, interviews and brand assets.
Interview requests, logos and screenshots, fact-checking a story about HAVYT.
Worth includingYour outlet and deadline.
press@havyt.appFinance
Business finance, not personal billing.
Supplier onboarding, purchase orders, invoicing HAVYT as a vendor.
finance@havyt.app
Picked the wrong one?
Nothing is lost. We pass it to whoever should have it and tell you it moved, you do not need to send it twice.
Please keep health details out of email
Email is not a private channel. Tell us what went wrong without symptoms, diagnoses or measurements, we can look those up with you inside the app once we know who you are.
Postal
For legal notices that have to arrive on paper, write to Legal and we will send the postal address.