HAVYT

AI Credits, Billing & Refund Policy

Last Updated: August 14, 2026Version 2.2

In plain terms: HAVYT currently sells optional, one-time packs of consumable AI credits through Apple's App Store. They are not subscriptions: there is no recurring charge, renewal, trial or cancellation. Apple shows and collects the final price. RevenueCat validates the transaction and HAVYT credits your account. Purchased credits do not expire under the current product rules, but they are consumed as eligible AI features are used.

Contents

Provider and payment parties
What AI credits are
Purchase and fulfilment
Use, balance and limits
Refunds and EU consumer rights
Failed or missing fulfilment
Changes
Contact

1. Provider and payment parties

HAVYT is provided by Daniel Denis Golaszewski, operating as HAVYT, autónomo in Spain. NIF Z3964150J; VAT/NIF-IVA ESZ3964150J; Avinguda d'Alexandre Rosselló 15, 6 D, 07002 Palma de Mallorca, Illes Balears, Spain; support@havyt.app.

Purchases are initiated and paid through the Apple App Store under Apple's applicable store and media-services terms. Apple operates the purchase and payment flow and processes your payment details. HAVYT does not receive your card or bank details. RevenueCat relays verified purchase events so HAVYT can fulfil credits.

2. What AI credits are

Credits give you a personal, non-transferable contractual right to use eligible AI features inside your HAVYT account, subject to these terms and mandatory consumer rights.
They have no cash value, cannot be transferred, sold or exchanged, and are not a bank balance, virtual currency or investment.
Different AI actions can consume different amounts. The app shows estimated usage information; actual usage can vary with request length and complexity.
A free monthly AI allowance may be available. It is used before purchased credits and may reset or change prospectively. Purchased credits are separate from that allowance.
Purchased credits do not expire. They remain associated with the HAVYT account that received them until used, refunded/reversed where applicable, or the account is deleted.

3. Purchase and fulfilment

Before confirmation, Apple's purchase sheet shows the product, number of credits, final local price, currency and applicable taxes. That sheet controls if it differs from an earlier promotional display.

A purchase is complete only after Apple authorizes payment and HAVYT receives a valid transaction event. Credits are granted server-side and recorded in an append-only ledger; the app cannot award itself credits.

No recurring billing: credit packs are consumable one-time purchases. HAVYT does not currently sell any auto-renewing plan. Buying a pack does not start a subscription or free trial, and there is nothing to cancel.

4. Use, balance and limits

Your current balance and recent ledger entries are available in the AI allowance and credits area. Credits are normally debited only after the monthly allowance is exhausted. A request can be blocked before processing when neither allowance nor credits are sufficient.

Deleting your account permanently removes the account and its remaining credit balance. Credits cannot be moved to another account. Uninstalling or signing out does not by itself remove the server-side balance.

Consumable purchases are not restored through Apple's Restore Purchases mechanism. HAVYT's server ledger remains authoritative when you return to the same HAVYT account, so signing back into that account shows any unspent server-recorded balance. Credits already fulfilled or spent cannot be re-granted through a restore action.

5. Refunds and EU consumer rights

Apple processes charges and normally administers refund requests. You can request a refund at reportaproblem.apple.com or through Apple Support. HAVYT will provide transaction/fulfilment information reasonably needed to investigate.

Nothing here removes mandatory consumer rights under EU or Spanish law, including rights relating to pre-contract information, conformity of digital content/services and remedies for defective or misdescribed supply.

For digital content supplied immediately, the statutory 14-day withdrawal right can be lost only where the legally required prior express consent and acknowledgement have been obtained. The Apple purchase flow and applicable law determine how that rule is implemented for your transaction. This policy does not assume that a right has been waived merely because you tapped purchase.

If credits were already consumed before a refund or reversal, HAVYT may reverse the corresponding unspent credits or adjust the ledger to prevent double benefit, without limiting mandatory rights.

6. Failed or missing fulfilment

Store confirmation can arrive before the webhook finishes. Refresh the credits screen after a short delay. If Apple charged you and credits are still missing, contact support@havyt.app from the affected account and include the Apple order or transaction reference. Do not send card details.

Verified missing fulfilment is repaired through an idempotent credit grant so retrying cannot create duplicate credits. If a transaction is invalid, cancelled, refunded or charged back, no credits are due or the related grant may be reversed.

7. Changes

We may change future pack sizes, prices, allowance amounts or eligible AI features. Changes are disclosed before a new purchase and do not retroactively rewrite a completed purchase or remove mandatory rights. Material legal changes are versioned and notified through the app where required.

8. Contact

Purchase fulfilment or HAVYT account: support@havyt.app. Charge or refund request: Apple Report a Problem.

Related: Terms · Privacy Policy · Data Deletion.